PHPCow Help

after what looks like a clean install, there are no index pages. none on the front end and none on the admin erea. any help on this would be greatly apreciated. also does any one know the average wait time for a response from this outfit?
I purchased this script on 7/31/09 thtee emails to them concerning this issue and my lack if licence documentstion and still on 8/3/09 still no response
thanks
stanford

For the past few months, their response time has been non-existent. I opened three tickets to them in June and am still waiting to hear from them. Similar posts on this forum and on the one at PHPCow's site. No one has any answers.